Digital accessibility for e-commerce sites

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E-commerce companies need to make their websites accessible to reach the 27% of the population who have some form of disability. This includes online stores payment systems and purchase processes.

CHALLENGE

Complex purchasing processes

E-commerce platforms often contain complex feeds with product galleries filtering shopping carts and payment processes that all need to be accessible.
E-commerce

BENEFITS FOR THE INDUSTRY

E-commerce companies need to make their websites accessible to reach the 27% of the population who have some form of disability. This includes online stores payment systems and purchase processes.

Increased conversion rate

Improved accessibility leads to a better user experience, which can increase conversion rates by up to 15-20%.

Larger clientele

With accessible e-commerce, you open up your business to 27% of the population who have some form of disability.

Lower risk of legal action

With Selma's solution, you minimize the risk of lawsuits and fines related to non-availability under EU directives.

Improved SEO Ranking

Available e-commerce sites are ranked higher by Google, resulting in increased organic traffic and lower customer acquisition cost.

Selma's accessibility solution has been transformative for our e-commerce. We are not only seeing increased conversion, but have also opened up to a whole new group of customers who previously had difficulty using our platform.

Maria Sandberg
Dashboard mockup
Statistics from the industry

Buying behavior in focus

Our AI-powered solution is tailor-made to address e-commerce's unique challenges from product search to checkout.
12%
Increased time on the site
8%
Increased conversion rate
22%
Reduced customer acquisition cost
What about your industry?

FAQs

Below are some of the most frequently asked questions about digital accessibility for your industry

How does accessibility adaptation affect the conversion rate in e-commerce?
What parts of the e-commerce flow are most important to make accessible?
How do we integrate Selma's solution with our existing e-commerce platform?
LEGAL REQUIREMENTS

From 2025, all e-commerce companies will have to comply with the EU Accessibility Directive, which imposes digital accessibility requirements for online purchasing processes and payments.

BECOME AVAILABLE TODAY

Ecommerce Optimized Packages

Get started with Selma's digital accessibility solution today.
ARTICLES

Read our latest articles

Find more information about digital accessibility via our blog.

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