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Hotels and restaurants need accessible reservation system menus and information online. This ensures that all guests can access information and services before visiting the establishment.
CHALLENGE
Important details
Restaurants and hotels must digitally communicate important information such as menus allergens availability and room facilities in a way that is accessible to all.
Hotel & Restaurant
BENEFITS FOR THE INDUSTRY
Hotels and restaurants need accessible reservation system menus and information online. This ensures that all guests can access information and services before visiting the establishment.
Improved guest experience
When all information is available online, the visitor experience improves even before the guest arrives.
Reduced Misunderstandings
Clear and accessible information minimizes misunderstandings and improves guest satisfaction.
Increased confidence
Available digital services show that the business values all guests, which builds trust.
Competitive Advantage
Hotels and restaurants that offer accessible information are favorably distinguished from competitors and attract a wider group of customers.
Improved Guest Satisfaction
Accessibility has always been important for Scandic both in our physical premises and digitally. With Selma's solution, we've been able to make our promise of accessibility even stronger by ensuring our digital presence is as welcoming as our hotels.
Statistics from the industry
Real Inclusion
True hospitality is about welcoming everyone and that starts with an accessible digital presence.
Below are some of the most frequently asked questions about digital accessibility for your industry
How do we make our digital menus and food information accessible to everyone?
How do we make our digital room reservations available? (vs. hotel booking process)
Same question in the original, about physical accessibility (please substitute)
LEGAL REQUIREMENTS
Hotel and restaurant businesses are covered by the EU Accessibility Directive in particular for digital reservation systems and services with accessibility requirements for all users.
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Get started with Selma's digital accessibility solution today.
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