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Hotels and restaurants need accessible reservation system menus and information online. This ensures that all guests can access information and services before visiting the establishment.

CHALLENGE

Important details

Restaurants and hotels must digitally communicate important information such as menus allergens availability and room facilities in a way that is accessible to all.
Hotel & Restaurant

BENEFITS FOR THE INDUSTRY

Hotels and restaurants need accessible reservation system menus and information online. This ensures that all guests can access information and services before visiting the establishment.

Improved guest experience

When all information is available online, the visitor experience improves even before the guest arrives.

Reduced Misunderstandings

Clear and accessible information minimizes misunderstandings and improves guest satisfaction.

Increased confidence

Available digital services show that the business values all guests, which builds trust.

Competitive Advantage

Hotels and restaurants that offer accessible information are favorably distinguished from competitors and attract a wider group of customers.

Improved Guest Satisfaction

Accessibility has always been important for Scandic both in our physical premises and digitally. With Selma's solution, we've been able to make our promise of accessibility even stronger by ensuring our digital presence is as welcoming as our hotels.
Dashboard mockup
Statistics from the industry

Real Inclusion

True hospitality is about welcoming everyone and that starts with an accessible digital presence.
12%
See how Scandic increased its direct bookings
28%
Increased direct bookings
18%
Reduced phone queries
What about your industry?

FAQs

Below are some of the most frequently asked questions about digital accessibility for your industry

How do we make our digital menus and food information accessible to everyone?
How do we make our digital room reservations available? (vs. hotel booking process)
Same question in the original, about physical accessibility (please substitute)
LEGAL REQUIREMENTS

Hotel and restaurant businesses are covered by the EU Accessibility Directive in particular for digital reservation systems and services with accessibility requirements for all users.

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